The Autonomous Agent
Not a chatbot. An AI employee that thinks, plans and acts — autonomously, on every channel, around the clock.
How the Agent thinks
Every message triggers an intelligent, multi-step process.
20+ intelligent tools
The agent independently selects which tools it needs — depending on the situation.
| Tool | What it does |
|---|---|
| 🔍 Customer lookup | Finds the customer across all connected systems |
| 📋 Contract info | Retrieves contract data, terms and conditions |
| 💳 Invoice lookup | Checks payment status, creates payment links |
| 📚 Knowledge base | Searches thousands of entries with AI semantic search |
| 🛒 Product search | Searches product catalog, recommends suitable offers |
| 🎫 Create ticket | Automatically creates a CRM ticket on escalation |
| 📦 Delivery status | Checks delivery and logistics data |
| ⭐ Request review | Asks satisfied customers for a review at the right moment |
| 🚫 Cancellation | Initiates cancellation process and notifies the team |
| 🐛 Report bug | Reports technical issues directly to the internal team |
| 🔐 Identity check | ZIP code verification on public channels |
Wherever your customers are
One agent. All channels. Unified intelligence.
Messages, media, images and voice notes — fully integrated.
Telegram
Bot integration with inline buttons and automatic routing.
Web Chat
Own widget, embeddable in any website — seamless customer experience.
Automatically analyze incoming tickets. AI-generated reply drafts.
Phone / VoiceBot
Passive speech recognition and automatic routing.
Slack (Admin)
Admin commands, KB search and escalation notifications for your team.
Proactive, not reactive
The agent doesn't just wait for requests. It acts independently.
| Action | Trigger | What happens |
|---|---|---|
| Welcome | New contract | Personal greeting with relevant information |
| Halfway check | 50% of contract term | "How is everything going? Can we help?" |
| Reminder | 30 days before contract end | Proactive renewal request |
| Review request | Satisfied customer detected | Review request at the perfect moment |
| Churn alert | High cancellation probability | Internal team is immediately notified |
| News injection | Admin activates message | Important info injected into all active chats |
Your Agent. Your Name. Your Personality.
Define how your agent communicates: formal or casual, with or without emojis. The AI personality is fully configurable — live, without restart, with versioning and rollback.
See the Agent in action
30 minutes. Live demo with your real scenarios.
Request a Demo